Serving Online Customers: Lessons for Libraries from the Business World

To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations. Read More

To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations. Read Less

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  	This is a digital edition of this title. Rent eBook (2 Options) 120 Day Rental: $48.75 (Expires Nov 08, 2024) 180 Day Rental: $56.25 (Expires Jan 07, 2025) Buy eBook Lifetime Access: $75.00 Title: Serving Online Customers by Donald A. Barclay Publisher: Rowman & Littlefield Publishing Group Print ISBN: 9780810887329, 0810887320 eText ISBN: 9780810887336 Edition: 2014 Format: PDF eBook	$48.75 Rent eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ