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Presenting Service: The Ultimate Guide for the Foodservice Professional

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Presenting Service: The Ultimate Guide for the Foodservice Professional - Kotschevar, Lendal H, and Luciani, Valentino
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Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional atti-tude are the ingredients needed to harvest those rewards. Presenting Service, 2E educates servers, supervisors, and managers in the techniques and demeanor of professional service. This book pays special attention to the historical context of service, the manager's role in good service including hiring and managing employees, how to become a good server, and the various types of service in ...

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Presenting Service: The Ultimate Guide for the Foodservice Professional 2006, Wiley, Hoboken, NJ

ISBN-13: 9780471475781

2nd edition

Trade paperback

Presenting Service: The Ultimate Guide for the Foodservice Professional 1996, Wiley

ISBN-13: 9780471413172

Trade paperback

Presenting Service: The Ultimate Guide for the Foodservice Professional 1996, Educational Foundation of the National Restaurant Association

ISBN-13: 9781883904678

Unknown binding