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Outrageous: Unforgettable Service Guilt-Free Selling

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Outrageous: Unforgettable Service Guilt-Free Selling - Gross, T Scott
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From small-town chicken outlets to suburban furniture stores to corporate giants such as Southwest Airlines, extraordinary service in American companies has become the key to financial success. In this book, a wildly popular speaker on the subject uncovers the secrets to delivering "outrageous" customer service.

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Outrageous: Unforgettable Service Guilt-Free Selling 1998, Amacom, New York, NY

ISBN-13: 9780814479865

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