Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management. Read More

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management. Read Less

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  	This is a digital edition of this title. Rent eBook (5 Options) 30 Day Rental: $16.50 (Expires Dec 27, 2024) 60 Day Rental: $22.00 (Expires Jan 26, 2025) 90 Day Rental: $27.50 (Expires Feb 25, 2025) 120 Day Rental: $33.00 (Expires Mar 27, 2025) 180 Day Rental: $35.75 (Expires May 26, 2025) Buy eBook Lifetime Access: $54.99 Title: Measuring Customer Experience by Philipp Klaus Publisher: Springer Nature Print ISBN: 9781137375452, 1137375450 eText ISBN: 9781137375469 Edition: 2014 Format: EPUB eBook	$16.50 Rent eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ