Appropriate for Customer Service, Front of the House, or Dining Room Management courses within Culinary Arts and Hospitality Management departments. NEW! Exam Prep Guides for The ManageFirstTM Program - An exam prep guide is available for each one of the ten ManageFirstTM titles. Contents Include: Test taking strategies Practice exam questions written to the NRAEF test item writing guidelines Explanations for answers with remediation to the competency guides Glossary of key terms A brief competency guide which is ...
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Appropriate for Customer Service, Front of the House, or Dining Room Management courses within Culinary Arts and Hospitality Management departments. NEW! Exam Prep Guides for The ManageFirstTM Program - An exam prep guide is available for each one of the ten ManageFirstTM titles. Contents Include: Test taking strategies Practice exam questions written to the NRAEF test item writing guidelines Explanations for answers with remediation to the competency guides Glossary of key terms A brief competency guide which is focused on Customer Service. Designed to support a core textbook and provide students with marketable management skills for a career within the Culinary Arts and Foodservice industry. Introducing the ManageFirst ProgramTM from the National Restaurant Association Educational Foundation (NRAEF). This new management training certification program is based on a set of competencies defined by the restaurant, foodservice and hospitality industry as those needed for success. This competency-based program includes 12 topics, each with a competency guide, exam, instructor resources and certificate. Students earn a certification for each exam passed. The topics and exams are aligned to typical on-campus courses. This competency guide includes a PENCIL/PAPER version of the examination sheet. NRAEF ManageFirst: Customer Service w/ On-line Testing Access Code Card is also available. For additional information about the NRAEF ManageFirstTM Program please visit ... If you are interesting in purchasing managefirst for your organization and you are NOT affiliated with a school or university, please email managefirst@pearson.com so we can have someone from our business and industry group contact you directly.
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Add this copy of Customer Service Nraef Manage First Competency Guide, to cart. $4.98, very good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of Customer Service Nraef Manage First Competency Guide, to cart. $4.98, good condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of Manage First Customer Service Competency Guide to cart. $15.25, very good condition, Sold by A2ZBooks rated 5.0 out of 5 stars, ships from Burgin, KY, UNITED STATES, published 2007 by Prentice Hall.
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Seller's Description:
Very Good Condition. Text appears nice and clean, but may contain minor marks that we missed. Cover has light shelf and corner wear may have bookstore stickers. Binding is in very good condition. Looks real nice. 100 pages. Multiple copies available this title. Quantity Available: 4. Shipped Weight: Under 500 grams. Category: Cooking, Wine & Dining; Engineering, Industrial & Trades. ISBN: 0132283816. ISBN/EAN: 9780132283816. Pictures of this item not already displayed here available upon request. Inventory No: 1560716472.
Add this copy of Customer Service Nraef Manage First Competency Guide, to cart. $32.33, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of Managefirst: Customer Service With Pencil/Paper Exam: to cart. $54.54, new condition, Sold by Prominent Trading Company rated 4.0 out of 5 stars, ships from Hereford, HEREFORDSHIRE, UNITED KINGDOM, published 2006 by Pearson.
Add this copy of Customer Service Nraef Manage First Competency Guide, to cart. $61.93, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2006 by Prentice Hall.
