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Making Quality Work: A Leadership Guide for the Results-Driven Manager

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Making Quality Work: A Leadership Guide for the Results-Driven Manager - Labovitz, George, and Chang, Y S, and Rosansky, Victor
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The concept of Total Quality Management (TQM) has taken hold in successful businesses from L.L. Bean to Toyota. Now, in a no-nonsense, non-technical style, three international management consultants show how TQM can be used in day-to-day business operation. Includes a wealth of practical strategies and tools.

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Making Quality Work: A Leadership Guide for the Results-Driven Manager 1994, John Wiley & Sons

ISBN-13: 9780939246540

Trade paperback

Making Quality Work: A Leadership Guide for the Results-Driven Manager 1993, HarperCollins Publishers, New York, NY

ISBN-13: 9780887305825

Hardcover

Making Quality Work: A Leadership Guide for the Results-Driven Manager 1993, Wiley, New York, NY

ISBN-13: 9780471132110

Revised edition

Trade paperback