Gary Heil--an internationally recognized change-management consultant whose clients include Walt Disney World, Federal Express, and The Hard Rock Cafe--teams up with Rick Tate and Tom Parker to show how managers can harness change and rebuild their organizations to achieve legendary customer satisfaction.
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Gary Heil--an internationally recognized change-management consultant whose clients include Walt Disney World, Federal Express, and The Hard Rock Cafe--teams up with Rick Tate and Tom Parker to show how managers can harness change and rebuild their organizations to achieve legendary customer satisfaction.
Read Less
Add this copy of Leadership and the Customer Revolution to cart. $2.98, good condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1995 by Van Nostrand Reinhold Company.
Add this copy of Leadership and the Customer Revolution to cart. $2.99, good condition, Sold by Fort Hill International rated 5.0 out of 5 stars, ships from Hillsboro, OH, UNITED STATES, published 1995 by Van Nostrand Reinhold Company.
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Seller's Description:
Good condition but not perfect, Cover has minor nicks and tears, spine shows some creases from use. Ask Questions and request photos if your buying for the cover and not the content. STOCK PHOTOS MAY VARY FROM THE ACTUAL ITEM. ACTUAL PHOTOS AVAIL. UPON REQUEST.
Add this copy of Leadership and the Customer Revolution to cart. $4.25, very good condition, Sold by Top Notch Books rated 5.0 out of 5 stars, ships from Tolar, TX, UNITED STATES, published 1995 by Van Nostrand Reinhold Company.
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Seller's Description:
Very Good in Very Good jacket. 8vo-7¾"-9¾" Tall. Jacket has light edgewear. Boards have only minor shelfwear. Pages are clean, text has no markings, binding is sound.
Add this copy of Leadership and the Customer Revolution to cart. $5.83, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1995 by Van Nostrand Reinhold Company.
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Seller's Description:
Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Add this copy of Leadership and the Customer Revolution to cart. $13.49, very good condition, Sold by HPB-Ruby rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1995 by Van Nostrand Reinhold Company.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Leadership and the Customer Revolution: the Messy, to cart. $16.99, very good condition, Sold by Cambridge Rare Books rated 4.0 out of 5 stars, ships from Cambridge, Gloucestershire, UNITED KINGDOM, published 1995 by Van Nostrand Reinhold Company.
Add this copy of Leadership and the Customer Revolution to cart. $32.53, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1995 by Van Nostrand Reinhold Company.
Add this copy of Leadership and the Customer Revolution to cart. $76.45, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1995 by Van Nostrand Reinhold.