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From Tellers to Sellers: Changing Employment Relations in Banks

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From Tellers to Sellers: Changing Employment Relations in Banks - Regini, Marino (Editor), and Kitay, Jim (Editor), and Baethge, Martin (Editor)
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Once stolid, strictly regulated organizations that epitomized lifetime employment, retail banks are now highly competitive enterprises with fragmented career structures and a new focus on sales and performance. Because banks are a major employer of labor, such changes have important implications for the workplace experiences and job opportunities of a significant proportion of the workforce in OECD and newly industrialized countries. This book is the outcome of intensive study of selected banks in Australia, France, Germany ...

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From Tellers to Sellers: Changing Employment Relations in Banks 1999, Mit Press, Cambridge

ISBN-13: 9780262181938

Hardcover