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Driving Loyalty: Turning Every Customer and Employee Into a Raving Fan for Your Brand

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Driving Loyalty: Turning Every Customer and Employee Into a Raving Fan for Your Brand - Kazanjian, Kirk
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A practical, story-driven book on the importance of building and inspiring loyalty among employees, customers, clients, and vendors, based on the lessons learned from the phenomenally successful Enterprise car rental company.

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Driving Loyalty: Turning Every Customer and Employee Into a Raving Fan for Your Brand 2013, Crown Business, New York

ISBN-13: 9780385346948

Hardcover