Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for creating unforgettable customer experiences.
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Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for creating unforgettable customer experiences.
Read Less
Add this copy of Customer Service Training 101: Quick and Easy to cart. $75.29, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2011 by AMACOM.
Add this copy of Customer Service Training 101: Quick and Easy to cart. $19.74, new condition, Sold by A2ZBooks rated 4.0 out of 5 stars, ships from Burgin, KY, UNITED STATES, published 2010 by Amacom Books.
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Seller's Description:
New. New Condition, minimal wear from storage. Looks great. 224 pages. Multiple copies available this title. Quantity Available: 3. Shipped Weight: Under 1 kilo. Category: Education; ISBN: 0814416411. ISBN/EAN: 9780814416419. Pictures of this item not already displayed here available upon request. Inventory No: 1561039770.
Add this copy of Customer Service Training 101, Second Edition to cart. $49.63, new condition, Sold by Just one more Chapter, ships from Miramar, FL, UNITED STATES, published 2010 by Amacom.
Add this copy of Customer Service Training 101, Second Edition to cart. $74.65, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2010 by Amacom.
Add this copy of Customer Service Training 101, Second Edition to cart. $78.69, new condition, Sold by BetterBookDeals rated 4.0 out of 5 stars, ships from Toronto, ON, CANADA, published 2010 by Amacom.
