Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Rev. ed. of: Crucial conversations: tools for talking when stakes are high / Kerry Patterson ... [et al.]. 2002.
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Rev. ed. of: Crucial conversations: tools for talking when stakes are high / Kerry Patterson ... [et al.]. 2002.
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0071771328
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0071771328
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2011,
McGraw-Hill Education, New York, NY
ISBN-13: 9780071771320
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unnecessarily laborious and painful
Maybe my expectations were too high from reviews and sales?
Do you like books that define terms, that seem like obfuscation, to apply within the context of the book?
The content could have been presented FAR more succinctly and clearly, given four authors. I couldn't wait to finish and put it behind me.
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