["Crucial Conversations"] draws our attention to those defining moments that literally shape our lives, our relationships, and our world . This book deserves to take its place as one of the key thought leadership contributions of our time. From the Foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People" The quality of your life comes out of the quality of your dialogues and conversations. Here s how to instantly uplift your crucial conversations. Mark Victor Hansen, cocreator of the #1 "New York ...
Read More
["Crucial Conversations"] draws our attention to those defining moments that literally shape our lives, our relationships, and our world . This book deserves to take its place as one of the key thought leadership contributions of our time. From the Foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People" The quality of your life comes out of the quality of your dialogues and conversations. Here s how to instantly uplift your crucial conversations. Mark Victor Hansen, cocreator of the #1 "New York Times" bestselling series Chicken Soup for the Soul(r) The first edition of "Crucial Conversations" exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive"
Read Less
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $0.99, fair condition, Sold by ZBK Books rated 4.0 out of 5 stars, ships from Woodland Park, NJ, UNITED STATES, published 2002 by McGraw-Hill.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fair. Used book-May contain writing notes highlighting bends or folds. Text is readable book is clean and pages and cover mostly intact. May show normal wear and tear. Item may be missing CD. May include library marks. Fast Shipping.
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $1.27, fair condition, Sold by Once Upon A Time Books rated 2.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 2002 by McGraw-Hill.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fair. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $1.50, very good condition, Sold by Bookmonger.Ltd rated 5.0 out of 5 stars, ships from Hillside, NJ, UNITED STATES, published 2002 by McGraw-Hill.
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $1.51, very good condition, Sold by Good Books Will Follow rated 5.0 out of 5 stars, ships from Blue Springs, MO, UNITED STATES, published 2002 by McGraw-Hill Education.
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $1.57, very good condition, Sold by Valleys Books & More rated 4.0 out of 5 stars, ships from Roanoke, VA, UNITED STATES, published 2002 by McGraw-Hill Education.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. The edges of the pages have markings, spots, or stains. Shipped to you from Goodwill of the Valleys, Roanoke VA. Thank you for your support!
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $1.57, good condition, Sold by Valleys Books & More rated 4.0 out of 5 stars, ships from Roanoke, VA, UNITED STATES, published 2002 by McGraw-Hill Education.
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $1.57, fair condition, Sold by Valleys Books & More rated 4.0 out of 5 stars, ships from Roanoke, VA, UNITED STATES, published 2002 by McGraw-Hill Education.
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $1.58, good condition, Sold by Indiana Book Company rated 5.0 out of 5 stars, ships from Marion, IN, UNITED STATES, published 2002 by McGraw-Hill Education.
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $1.64, good condition, Sold by Idaho Youth Ranch Books rated 5.0 out of 5 stars, ships from Boise, ID, UNITED STATES, published 2003 by American Media International.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. CD/DVD is in good conidtion, but is untested. Lliner notes are included, jewel case is not cracked. Shopping with us changes lives. Idaho Youth Ranch sales support therapeutic programs for youth that have been traumatized, victimized, abused, or are homeless. Thank you for your support!
Add this copy of Crucial Conversations: Tools for Talking When Stakes to cart. $1.65, good condition, Sold by Seattle Goodwill rated 5.0 out of 5 stars, ships from Seattle, WA, UNITED STATES, published 2003 by American Media International.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
This book is great for building speaking skills.
For developing personal and professional relationships and careers. Great book.
Grace2133
Jul 2, 2009
Insightful
Everyone has to deal with difficult situations while interacting with people whether it be a difficult customer, a overzealous boss, or a conflict with a coworker. It is necessary to be able to deal with these types of situations with out losing your temper or making your work-life much more difficult and much less productive. Crucial Conversations is the perfect tool for anyone who has to deal with customers or coworkers for any amount of time. It gives you the basic tools to be able to manage maintaining your composure in difficult situations.
The advice in Crucial Conversations was given in an extremely engaging manner. The language was very conversational. I did not feel as if I was being preached or talked down to while reading this book as I think some self-help and instructional books have the tendency to do. The examples and stories illustrated their points sufficiently and in an engaging way. The stories also did not overwhelm. I sometimes find that there are too many and they overpower the message of the book. That was not the case with this one. The exercises were also very helpful and illustrated the points very well.
Crucial Conversations did have one minor flaw. I did find that sometimes the language became a bit cliché. It was not overly obvious and I feel that most self-help books fall victim to it.
I would recommend Crucial Conversations to anyone who works with people?simple as that because it?s inevitable that a situation will arise where the tactics in this book will be extremely useful.