The techniques and tools covered in this book will help you understand the basic needs of customers, outline four reasons why quality service is important, teach you how to handle complaints and difficult customers, and help you anticipate your customer's needs. Everyone in an organization has something to do with customers daily. Customer service is the foundation on which success and profitability can be built. This book guides you through the establishment of quality customer service procedures to build your company's ...
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The techniques and tools covered in this book will help you understand the basic needs of customers, outline four reasons why quality service is important, teach you how to handle complaints and difficult customers, and help you anticipate your customer's needs. Everyone in an organization has something to do with customers daily. Customer service is the foundation on which success and profitability can be built. This book guides you through the establishment of quality customer service procedures to build your company's business. The principles covered can be applied for internal and external customers alike.
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Add this copy of Crisp: Quality Customer Service, Fourth Edition: How to to cart. $5.93, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2000 by Axzo Press.
Add this copy of Crisp: Quality Customer Service, Fourth Edition: How to to cart. $12.95, very good condition, Sold by Eatons Books and Crafts rated 5.0 out of 5 stars, ships from Owatonna, MN, UNITED STATES, published 2000 by Crisp Learning.
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Seller's Description:
Very Good. Softcover, in Very Good to Fine condition, there are no stamps writing or marks, looks like new except for some residue from a sticker on the front cover, good binding, clean bright unmarked pages, nice shape, ; Crisp Fifty-Minute Series;
Add this copy of Crisp: Quality Customer Service, Fourth Edition: How to to cart. $34.05, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2000 by Crisp Learning.
Add this copy of Crisp: Quality Customer Service, Fourth Edition: How to to cart. $74.36, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2000 by Crisp Learning.
Add this copy of Crisp: Quality Customer Service, Fourth Edition: How to to cart. $76.43, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2000 by Crisp Learning.
