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Business Relationship Manager: Careers in It Service Management

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Business Relationship Manager: Careers in IT service management - Brewster, Ernest
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Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.

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Business Relationship Manager: Careers in IT service management 2014, BCS, the Chartered Institute for IT, Swindon

ISBN-13: 9781780172507

Trade paperback