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Building Customer-Brand Relationships

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Building Customer-Brand Relationships - Schultz, Don E, and Barnes, Beth E, and Schultz, Heidi F
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Presents an approach to marketing communications in the 'push-pull' marketplace that combines traditional outbound communications with the inbound or 'pull' media of Internet, mobile communications, and social networks. This book takes a different view - that the marketer and the customer build the ongoing brand value together.

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Building Customer-Brand Relationships 2015, Routledge, Oxford

ISBN-13: 9781138133761

Hardcover

Building Customer-Brand Relationships 2009, Routledge, Oxford

ISBN-13: 9780765617996

Trade paperback