This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.
Read More
This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.
Read Less
Add this copy of Beyond Customer Satisfaction to Customer Loyalty to cart. $3.23, good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Amacom.
Add this copy of Beyond Customer Satisfaction to Customer Loyalty: the to cart. $3.29, good condition, Sold by The Yard Sale Store rated 5.0 out of 5 stars, ships from Narrowsburg, NY, UNITED STATES, published 1996 by Amacom Books.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Sturdy paperback with the front cover having some scuff marks and scratches. Some shelf wear to the covers. Tight binding. The pages flow clearly from beginning to end. A reliable edition!
Add this copy of Beyond Customer Satisfaction to Customer Loyalty to cart. $3.55, good condition, Sold by Alibris rated 5.0 out of 5 stars, ships from NV, USA, published 1996 by Amacom.
Add this copy of Beyond Customer Satisfaction to Customer Loyalty: the to cart. $4.96, very good condition, Sold by HPB-Movies rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by AMACOM.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Beyond Customer Satisfaction to Customer Loyalty: the to cart. $4.96, very good condition, Sold by Half Price Books Inc rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Amacom Books.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Beyond Customer Satisfaction to Customer Loyalty: the to cart. $5.99, very good condition, Sold by HPB-Emerald rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Amacom Books.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Beyond Customer Satisfaction to Customer Loyalty: the to cart. $15.24, good condition, Sold by Goldstone Books rated 4.0 out of 5 stars, ships from Ammanford, CARMS, UNITED KINGDOM, published 1996 by Amacom.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. All orders are dispatched within 1 working day from our UK warehouse. Established in 2004, we are dedicated to recycling unwanted books on behalf of a number of UK charities who benefit from added revenue through the sale of their books plus huge savings in waste disposal. No quibble refund if not completely satisfied.
Add this copy of Beyond Customer Satisfaction to Customer Loyalty to cart. $18.90, very good condition, Sold by MYBOOKSNME rated 3.0 out of 5 stars, ships from MIAMI GARDENS, FL, UNITED STATES, published 1996 by AMACOM/American Management Association.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Trade paperback (US). Glued binding. 160 p. AMA Management Briefing. Audience: General/trade. (HALF0013) FOLLOWING SPECIAL DESCRIPTION CAREFULLY: This sale is for a Soft Cover Book: Contains No Marking, Highlight, Answers for most Questions, Notes, Names, Marker s Marks, and/or Under-lining. Back and front cover and binding are not (WRINKLE & CREASED). This book has (NO)Water damaged, winkle pages. If you ve received the item and you are not at most 65% satisfied with this item, return the item.
Add this copy of Beyond Customer Satisfaction to Customer Loyalty: the to cart. $27.46, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 1996 by Amacom.
