The Community Engagement...
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21st Century Access Services:...
Michael Krasulski
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Twenty-First-Century Access...
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Library Programs and Services...
Stacey Greenwell,
G Edward Evans
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Emotional Labor and Crisis...
Sharon H Mastracci,
Mary E Guy
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Foundations of Library...
Hali R Keeler
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Place-Based Community...
Erica K Yamamura,
Kent Koth
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Customer Service in Libraries...
Charles Harmon (Editor),
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Emotional Labor: Putting the...
Mary E Guy,
Meredith a Newman
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Portraits of Public Service:...
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Five Steps of Outcome-Based...
Melissa Gross,
Cindy Mediavilla
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Transforming Libraries,...
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Melissa S Robinson
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At the Library
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Ipek Konak (Illustrator)
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Practical Evaluation...
Rachel Applegate
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Library on Wheels: Mary...
Sharlee Glenn
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Getting Started in Service...
Joe J Marquez,
Annie Downey
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The Evaluation and...
Joseph R Matthews
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Library Programs and Services...
G Edward Evans,
Margaret Zarnosky Saponaro
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The C-Span Revolution
Stephen Frantzich,
John Sullivan
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People Must Live by Work:...
Steven Attewell
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Letting Go of Legacy Services...
Mary Evangeliste,
Katherine Furlong
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Whole Person Librarianship: A...
Sara Zettervall,
Mary Nienow
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The Amateur Radio Public...
American Radio Relay League
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The Public Service Trolley...
Edward Hamm
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