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Results That Matter:...
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Managing America's Cities: A...
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Building High Performance...
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Banishing Bureaucracy: The...
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Lean for the Public Sector:...
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A Public-Sector Journey to...
Kate McGovern
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You Won Now What: How...
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The Pursuit of Absolute...
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It Can Be Fixed! Your...
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We Don't Make Widgets:...
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Performance Auditing: A...
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Data Envelopment Analysis:...
Michael Norman,
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Good Government in the Tropics
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In Pursuit of Performance:...
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