To create memorable guest experiences, as a hospitality professional you need to put yourself in your guests' shoes. Go on a journey with a difference, as you explore what the hotelier in the know does before even meeting their guest, the touch points during their guests stay, and what happens after their guest leaves.
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To create memorable guest experiences, as a hospitality professional you need to put yourself in your guests' shoes. Go on a journey with a difference, as you explore what the hotelier in the know does before even meeting their guest, the touch points during their guests stay, and what happens after their guest leaves.
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Add this copy of Star Quality Experience: The Hotelier's Guide to to cart. $20.61, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2016 by Rethink Press.
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Add this copy of Star Quality Experience: the Hotelier's Guide to to cart. $82.16, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2016 by Rethink Press Limited.
