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Employees First!: Inspire, Engage, and Focus on the Heart of Your Organization - Cutting, Donna, and Hayzlett, Jeffrey W. (Foreword by)
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"How do you get an hourly employee to give red-carpet customer service? You roll out the red carpet for them, of course. This book discusses recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, and giving them purpose and equitable pay translates into higher productivity and happier customers"--

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Employees First!: Inspire, Engage, and Focus on the Heart of Your Organization 2022, New Page Books,US, Pompton Plains, NJ

ISBN-13: 9781632652003

10th edition

Paperback