Dated
You probably remember Goleman's first big hit--Emotional Intelligence--which was justifiably popular and helpful.
His Social Intelligence was a bit too optimistic about the human condition for me. This one applies his principles to the world of business, and of course right now, the world of banking and business is projecting a very disappointing face--where was the emotional intelligence when we needed it?
The book contains many nuggets, but I found it too long and detailed, too repetitive, not only of itself, but also of previous works. It can't help being somewhat dated also.
