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Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes (2nd edition)

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Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes - Raines, Susan S
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Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes provides current and future organizational leaders with the knowledge and skills necessary to prevent and manage every common source of conflict faced at work. Great managers and leaders understand they must communicate effectively, lead diverse teams, provide effective feedback, meet customer expectations, attend to organizational culture, and proactively manage relationships with vendors and regulators. This text provides skill-building ...

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Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes 2019, Rowman & Littlefield Publishers

ISBN-13: 9781538119938

2nd edition

Trade paperback

Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes, Second Edition 2019, Rowman & Littlefield Publishers

ISBN-13: 9781538119921

2nd edition

Hardcover

Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes 2013, Jossey-Bass

ISBN-13: 9780470931110

Trade paperback