Support staff in all types of libraries must work together in a variety of situations. This is both a textbook and on-the-job manual covering the skills and behaviors necessary for effective teamwork and communication. Trained library support staff should know the basic concepts of interpersonal relations, customer service, teamwork, and communication. The range and diversity of staff in today's library requires that support staff understand and implement these basic principles. The chapters of this book are carefully and ...
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Support staff in all types of libraries must work together in a variety of situations. This is both a textbook and on-the-job manual covering the skills and behaviors necessary for effective teamwork and communication. Trained library support staff should know the basic concepts of interpersonal relations, customer service, teamwork, and communication. The range and diversity of staff in today's library requires that support staff understand and implement these basic principles. The chapters of this book are carefully and purposefully aligned with the new American Library Association - Library Support Staff Certification (LSSC) competency standards for Communication and Teamwork. Each chapter begins with the LSSC Competencies that are to be addressed, a help to instructors who use this book as a teaching text. This is followed by a list of topics that will be covered as well as a glossary of key terms. Chapters are then broken into easily readable sections that relate back to the key terms. No other book is available that uses the ALA-LSSC standards as the focus for teaching through practical examples how library support staff can effectively use them on the job. Other books on this topic are written at a level that is aimed for professional librarians and not support staff. However, 85% of library support staff do not hold professional degrees. Written in clear language, this book will help library support staff become effective public service personnel.
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Add this copy of Communication and Teamwork: An Introduction for Support to cart. $42.07, like new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2018 by Rowman & Littlefield Publishers.
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Fine. Trade paperback (US). Glued binding. 206 p. Contains: Illustrations, black & white, Halftones, black & white, Tables. Library Support Staff Handbooks. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Communication and Teamwork: an Introduction for Support to cart. $42.08, fair condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2018 by Rowman & Littlefield Publishers.
Add this copy of Communication and Teamwork: An Introduction for Support to cart. $51.52, new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2018 by Rowman & Littlefield Publishers.
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Seller's Description:
New. Trade paperback (US). Glued binding. 206 p. Contains: Illustrations, black & white, Halftones, black & white, Tables. Library Support Staff Handbooks. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Communication and Teamwork: An Introduction for Support to cart. $51.53, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2018 by Rlpg/Galleys.
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Seller's Description:
New. Print on demand Trade paperback (US). Glued binding. 206 p. Contains: Illustrations, black & white, Halftones, black & white, Tables. Library Support Staff Handbooks.
Add this copy of Communication and Teamwork to cart. $51.88, new condition, Sold by Ria Christie Books rated 5.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2018 by Rowman & Littlefield Publishers.
Add this copy of Communication and Teamwork: An Introduction for Support to cart. $53.01, new condition, Sold by Ria Christie Books rated 5.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2018 by Rowman & Littlefield Publishers.
