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Social Media Audit: Measure for Impact - Gattiker, Urs E, Professor, PH.D., MBA
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Social media has drastically improved the way we can reach target audiences and serve our customers. Like its financial counterpart, the social media audit (SMA) can be described as a formalized review of anorganization's social media activities. However, contrary to financial audits, social media audits are not guided by government regulations or a set of professional rules and standards. This book will address social media marketing issues using a cost benefit approach, while presenting a systematic approach to review ...

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Social Media Audit: Measure for Impact 2012, Springer, New York, NY

ISBN-13: 9781461436027

2013 edition

Trade paperback