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Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them - Bazerman, Max H, and Watkins, Michael
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Even the best-run companies can get blindsided by disasters they should have anticipated. These predictable surprises range from financial scandals to operational disruptions, from organizational upheavals to product failures. In "Predictable Surprises", Max H. Bazerman and Michael D. Watkins show you how to minimize your risk by understanding and lowering the psychological, organizational, and political barriers preventing you from foreseeing calamity. They then describe the powerful tools - including incentives and formal ...

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Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them 2008, Harvard Business Review Press

ISBN-13: 9781422122877

Trade paperback

Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them 2004, Harvard Business Review Press, Boston, MA

ISBN-13: 9781591391784

Hardcover