Government reform efforts usually focus on macro-level change heralded by new policies, programs, structures, and systems. Yet they tend to ignore that these reforms do not succeed without people. Public managers who form healthy working relationships built on trust are the micro-level change levers&BAD:mdash;the necessary pre-condition to improving government.Buttressed by their real-world experience on the frontlines of a range of cases, the authors demonstrate the importance of values-based leadership. Chapters then ...
Read More
Government reform efforts usually focus on macro-level change heralded by new policies, programs, structures, and systems. Yet they tend to ignore that these reforms do not succeed without people. Public managers who form healthy working relationships built on trust are the micro-level change levers&BAD:mdash;the necessary pre-condition to improving government.Buttressed by their real-world experience on the frontlines of a range of cases, the authors demonstrate the importance of values-based leadership. Chapters then focus on tools; the concrete ways in which leaders can improve themselves, their organizations, those they coach; and the teams they establish to build effective relationships and the trust essential to success. Surveying agencies both horizontally and vertically, The Trusted Leader also addresses how public managers can collaborate with political appointees and the legislative branch, all the while engaging with citizens through modern technologies to build exceptional customer experiences.
Read Less
Add this copy of The Trusted Leader: Building the Relationships That to cart. $1.99, like new condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2007 by CQ Press.
Add this copy of The Trusted Leader: Building the Relationships That to cart. $2.20, very good condition, Sold by The Maryland Book Bank rated 5.0 out of 5 stars, ships from baltimore, MD, UNITED STATES, published 2007 by CQ Press.
Add this copy of The Trusted Leader: Building the Relationships That to cart. $4.41, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2007 by CQ Press.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Add this copy of The Trusted Leader: Building the Relationships That to cart. $4.63, like new condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2007 by CQ Press.
Add this copy of The Trusted Leader: Building the Relationships That to cart. $26.77, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2007 by CQ Press.
Add this copy of The Trusted Leader: Building the Relationships That to cart. $69.88, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2007 by CQ Press.
Add this copy of The Trusted Leader: Building the Relationships That to cart. $73.89, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2007 by CQ Press.
