Effective corporate initiatives and processes are the bedrock of successful organizations; the "Developing Practice" series provides manager with essential frameworks to identify, formulate and implement the best policies and practice in the management and development of people. Many organizations attempt to transform their levels of quality, productivity and service through business process re-engineering. More than 70 per cent of such initiatives fail - often through neglecting the crucial role of people management. Yet, ...
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Effective corporate initiatives and processes are the bedrock of successful organizations; the "Developing Practice" series provides manager with essential frameworks to identify, formulate and implement the best policies and practice in the management and development of people. Many organizations attempt to transform their levels of quality, productivity and service through business process re-engineering. More than 70 per cent of such initiatives fail - often through neglecting the crucial role of people management. Yet, such setbacks are not inevitable.This book brings together examples of BPR in practice which reveal: how Bass Taverns achieved a quantum leap in turnover by empowering teams of house managers who had hiterto been tightly controlled; how the Leicester Royal Infirmary used a "re-engineering laboratory" to create single-visit clinics and secure other "outrageous improvements"; how Rank Xerox set out to simplify its structures and working practices, move beyond "satisfactory underperformance" and boost its return on assets from 7 to 18 per cent; how Toshiba put through a total organizational redesign within six months, which led to a three-fold increase in productivity; and how the Royal Bank of Scotland revamped its ailing branch banking business and gained #200 million incremental profits within two years. In each case, key players involved in these sweeping changes describe what got them started, how they brought the team together, put in motion the re-engineering programme, coped with distractions, forged a new management philosophy, reviewed the reward processes, maintained the momentum and then established the streamlined organization on a firm footing. Mike Oram and Richard S.Wellins draw out the universal lessons, making this a useful sourcebook for anyone genuinely seeking to push through transformation change.
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Add this copy of Re-Engineering's Missing Ingredient: the Human Factor to cart. $5.93, good condition, Sold by Bookmans rated 4.0 out of 5 stars, ships from Tucson, AZ, UNITED STATES, published 1995 by Hyperion Books.
Add this copy of Re-Engineering's Missing Ingredient: the Human Factor to cart. $19.88, fair condition, Sold by Anybook rated 4.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1995 by Institute of Personnel and Development.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 500grams, ISBN: 9780852926215.
Add this copy of Re-Engineering's Missing Ingredient: the Human Factor to cart. $23.03, fair condition, Sold by Anybook rated 4.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1995 by Institute of Personnel and Development.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 500grams, ISBN: 9780852926215.
Add this copy of Re-Engineering's Missing Ingredient: the Human Factor to cart. $34.31, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1995 by Hyperion Books.
Add this copy of Re-Engineering's Missing Ingredient: the Human Factor to cart. $97.85, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1995 by Hyperion Books.