The Baldridge Award is one of the leading measures of quality achievement. This workbook provides a ready-to-use self-assessment manual for companies who want to measure up to the Baldridge award criteria. It provides practical information for any organization to use in: developing or enhancing their strategic planning process; writing an award application; developing or enhancing an organizational business plan; and incorporating world-class quality management principles into any quality programme. The workbook format ...
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The Baldridge Award is one of the leading measures of quality achievement. This workbook provides a ready-to-use self-assessment manual for companies who want to measure up to the Baldridge award criteria. It provides practical information for any organization to use in: developing or enhancing their strategic planning process; writing an award application; developing or enhancing an organizational business plan; and incorporating world-class quality management principles into any quality programme. The workbook format deals with seven key areas - management, information and analysis, strategic quality planning; HRD, process quality, operational performance and supplier quality, and customer focus and service. The book also explains how to use the test to give their organization a Baldridge grade.
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Add this copy of Measuring Up to the Baldrige: a Quick & Easy Self to cart. $27.80, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1994 by Amacom Books.