For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers-calmly, professionally, and successfully-can be crucial to your on-the-job success. Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse-everything from casual obscenities ...
Read More
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers-calmly, professionally, and successfully-can be crucial to your on-the-job success. Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse-everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs. Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin's communication techniques will help you instantly take control of any verbal confrontation. You'll also learn how to avoid "malpractice of the mouth" and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image. You'll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of "workouts" placed throughout the book to give you valuable opportunities to practice your new skills. The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication.
Read Less
Add this copy of The Gentle Art of Verbal Self-Defense at Work to cart. $2.81, good condition, Sold by Dream Books Co. rated 5.0 out of 5 stars, ships from Denver, CO, UNITED STATES, published 2000 by Prentice Hall.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Minimal signs of wear. Corners and cover may show wear. May contain highlighting and or writing. May be missing dust jacket. May not include supplemental materials. May be a former library book.
Add this copy of The Gentle Art of Verbal Self-Defense at Work to cart. $3.25, good condition, Sold by Goodwill Industries rated 5.0 out of 5 stars, ships from Eugene, OR, UNITED STATES, published 1999 by Prentice Hall Press.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
The cover has visible markings and wear. Purchasing this item from Goodwill provides vocational opportunities for individuals with barriers to employment.
Add this copy of The Gentle Art of Verbal Self-Defense at Work to cart. $3.26, good condition, Sold by Goodwill rated 5.0 out of 5 stars, ships from Brooklyn Park, MN, UNITED STATES, published 1999 by Prentice Hall Press.
Add this copy of The Gentle Art of Verbal Self-Defense at Work to cart. $3.26, good condition, Sold by Seattle Goodwill rated 4.0 out of 5 stars, ships from Seattle, WA, UNITED STATES, published 1999 by Prentice Hall Press.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
Add this copy of The Gentle Art of Verbal Self-Defense at Work to cart. $3.29, fair condition, Sold by Upward bound books rated 5.0 out of 5 stars, ships from Valrico, FL, UNITED STATES, published 1999 by Prentice Hall Press.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fair. This item is worn. Signs of wear may include aesthetic issues such as scratches, dents and worn corners. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy number of notes and highlighting, but the text is not obscured or unreadable.
Add this copy of The Gentle Art of Verbal Self-Defense at Work to cart. $4.28, good condition, Sold by Goodwill Books rated 5.0 out of 5 stars, ships from Hillsboro, OR, UNITED STATES, published 1999 by Prentice Hall Press.
Add this copy of The Gentle Art of Verbal Self-Defense at Work to cart. $4.28, fair condition, Sold by Goodwill Books rated 5.0 out of 5 stars, ships from Hillsboro, OR, UNITED STATES, published 1999 by Prentice Hall Press.
Add this copy of The Gentle Art of Verbal Self-Defense at Work to cart. $5.99, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1999 by Prentice Hall Press.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Good condition. With remainder mark. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Add this copy of The Gentle Art of Verbal Self-Defense at Work to cart. $5.99, good condition, Sold by St. Vinnie's Books rated 5.0 out of 5 stars, ships from Eugene, OR, UNITED STATES, published 1999 by Prentice Hall Press.
Add this copy of Gentle Art of Verbal Self-Defense at Work to cart. $6.00, very good condition, Sold by Northshire Bookstore rated 4.0 out of 5 stars, ships from Manchester Center, VT, UNITED STATES, published 1999 by Prentice Hall Press.
