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A communications consultant focuses on a vital aspect of communication--humor--to show how this forgotten tool can dramatically alter the way business is done. A lighter touch helps ease tensions and increases morale and productivity.

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The Light Touch: How to Use Humor for Business Success 1991, Simon & Schuster, New York, NY

ISBN-13: 9780671725303

Abridged

Audiobook cassette

The Light Touch: How to Use Humor for Business Success 1991, Simon & Schuster

ISBN-13: 9780671740634

Trade paperback

The Light Touch: How to Use Humor for Business Success 1990, Simon & Schuster, New York, NY

ISBN-13: 9780671686253

Hardcover