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Basics of Benchmarking - Damelio, Robert
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The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions

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The Basics of Benchmarking 2017, CRC Press, London

ISBN-13: 9781138438521

Hardcover

Basics of Benchmarking 1995, Productivity Press, Oxford

ISBN-13: 9780527763015

Trade paperback