This illustrated guide for foodservice managers is base on the author's program which has been used successfully in over 60 U. S. hotels to achieve quality service and increased profitability. This is the first foodservice management book to outline training in a systematic, detailed way, integrating customer statifaction and profitability, and referring to Total Quality Management (TQM) principles.
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This illustrated guide for foodservice managers is base on the author's program which has been used successfully in over 60 U. S. hotels to achieve quality service and increased profitability. This is the first foodservice management book to outline training in a systematic, detailed way, integrating customer statifaction and profitability, and referring to Total Quality Management (TQM) principles.
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Add this copy of Quality Restaurant Service Guaranteed: a Training to cart. $26.15, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1998 by Wiley.
Add this copy of Quality Restaurant Service Guaranteed: a Training to cart. $29.23, new condition, Sold by Revaluation Books rated 4.0 out of 5 stars, ships from Exeter, DEVON, UNITED KINGDOM, published 1998 by John Wiley & Sons Inc.
Add this copy of Quality Restaurant Service Guaranteed: a Training to cart. $30.78, good condition, Sold by Phatpocket Limited rated 4.0 out of 5 stars, ships from Waltham Abbey, ESSEX, UNITED KINGDOM, published 1998 by Wiley.
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Good. Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry.
