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Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction (Revised edition)

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Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction - Byham, William, and Cox, Jeff
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In the first edition of "Zapp!, " Byham revealed a brilliant new system for jump-starting corporate success--with smart, efficient, and effective methods for motivating employees and improving productivity. Now updated to keep pace with the ever-changing business environment of the nineties, this revised edition brings new insights that are sure to boost any company's quality, productivity, and bottom line.

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Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction 1997, Ballantine Books, New York, NY

ISBN-13: 9780449002827

Revised edition

Trade paperback