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Operations Management: The Basics: Basics of Business Series - Galloway, R L, and Galloway, Les
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Providing an invaluable short introduction to operations management, this book covers: definitions; product design; service design; classical processes such as Taylorism, batch and flow; emerging strategies, such as JIT, BPR; and inputs, including materials, human resource management, and customer service. This is an ideal quick reference guide for students or managers in operations management.

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Operations Management: The Basics: Basics of Business Series 1996, Cengage Learning, London, England

ISBN-13: 9780415125680

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