Throughout the 1980s, the British Civil Service devoted much time and energy to develop indicators to measure the performance of government. Never before had so much stress been placed on accountability and performance, a trend which will be reinforced as government continues to devolve activities to agencies and looks for methods to assess their performance. "How Organizations Measure Success" analyzes existing methods from their origins in the 1960s to their revival in the 1980s as part of the Financial Management ...
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Throughout the 1980s, the British Civil Service devoted much time and energy to develop indicators to measure the performance of government. Never before had so much stress been placed on accountability and performance, a trend which will be reinforced as government continues to devolve activities to agencies and looks for methods to assess their performance. "How Organizations Measure Success" analyzes existing methods from their origins in the 1960s to their revival in the 1980s as part of the Financial Management Initiative. The authors examine the natural history of performance indicators across a variety of government departments and public agencies as well as private businesses. The case studies include the National Health Service, the Department of Social Security, the police and the courts, as well as a chain of supermarkets and a clearing bank. The findings illuminate problems of both design and implementation and highlight other issues including the implications of performance indicators for democratic accountability.
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Add this copy of How Organizations Measure Success: Use of Performance to cart. $19.45, poor condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1992 by Routledge.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In poor condition, suitable as a reading copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 450grams, ISBN: 0415041953.
Add this copy of How Organizations Measure Success: the Use of to cart. $19.81, good condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1992 by Routledge.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 450grams, ISBN: 0415041953.
Add this copy of How Organizations Measure Success: the Use of to cart. $19.81, fair condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1992 by Routledge.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 450grams, ISBN: 0415041953.
Add this copy of How Organizations Measure Success: Use of Performance to cart. $23.91, like new condition, Sold by Green Ink Booksellers rated 4.0 out of 5 stars, ships from Hay on Wye, HEREFORDSHIRE, UNITED KINGDOM, published 1991 by Routledge.