Managing staff whose behaviour is difficult or whose performance is less than adequate is never an easy task, but is especially hard to do in the Health Service. Staff in health organizations come from a wide range of professions and disciplines and many see their loyalty as being to their profession rather than to their hospital or practice. Resources can be scarce and personal battles and acrimonious relationships can result. This practical book offers strategies to diagnose the causes of difficult behaviour and ...
Read More
Managing staff whose behaviour is difficult or whose performance is less than adequate is never an easy task, but is especially hard to do in the Health Service. Staff in health organizations come from a wide range of professions and disciplines and many see their loyalty as being to their profession rather than to their hospital or practice. Resources can be scarce and personal battles and acrimonious relationships can result. This practical book offers strategies to diagnose the causes of difficult behaviour and identify potential levers for change. Complete with a series of tools that can be used either singly or in combination, this book offers practical approaches to help managers deal with: problems of motivation power struggles resistance to change grievances long-standing problems ... and many other common causes of friction in the workplace. With detailed case studies and a structured step-by-step approach, this practical book will give readers the confidence to deal with difficult behaviour.
Read Less
Add this copy of Dealing With Difficult Staff In The NHS to cart. $48.89, new condition, Sold by Ria Christie Books rated 5.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 1998 by Open University Press.
Add this copy of Dealing With Difficult Staff In The NHS to cart. $55.30, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 1998 by Open University Press.
Add this copy of Dealing With Difficult Staff In The NHS to cart. $56.00, new condition, Sold by Booksplease rated 4.0 out of 5 stars, ships from Southport, MERSEYSIDE, UNITED KINGDOM, published 1998 by Open University Press.
Add this copy of Dealing With Difficult Staff in the Nhs (Health Care to cart. $80.32, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1998 by Open University Press.