People matter most. Everyone knows that. But most companies would rather slash costs, cut headcount, replace well-paid employees with lower-paid employees or outsourced workers, and reduce customer service. No wonder so many fail and how others focused on doing the right thing can remain profitable and growth-oriented for decades. James Parker shows why "doing the right thing" isn't just na�ve "feel-goodism": it's the most powerful rule for business success. Parker's stories won't just convince readers: they'll move them. ...
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People matter most. Everyone knows that. But most companies would rather slash costs, cut headcount, replace well-paid employees with lower-paid employees or outsourced workers, and reduce customer service. No wonder so many fail and how others focused on doing the right thing can remain profitable and growth-oriented for decades. James Parker shows why "doing the right thing" isn't just na�ve "feel-goodism": it's the most powerful rule for business success. Parker's stories won't just convince readers: they'll move them. He tells how, after 9/11, Southwest made three pivotal decisions: no layoffs, no pay cuts, and "no-penalty, no-questions-asked refunds" for any customer wanting them. The result: Southwest's revenue passenger miles for 4Q01 dropped by only 0.5%, and its market cap soon exceeded all its major competitors combined. These pivotal decisions grew naturally from its culture of mutual respect and trust: Parker reveals how that culture developed, offering deeply personal insights into the principles that can make any team, organization or company strong. Discover how great leaders are found at every level, "hire for attitude and train for skills," achieve unparalleled teamwork, and actually make work fun. Powerful and inspirational, Do the Right Thing proves that if one wants to build a great business, people really do matter most.
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Add this copy of Do the Right Thing: How Dedicated Employees Create to cart. $3.96, good condition, Sold by Books For Life rated 5.0 out of 5 stars, ships from Laurel, MD, UNITED STATES, published 2007 by FT Press.
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Book is in good condition. Minimal signs of wear. It May have markings or highlights but kept to only a few pages. May not come with supplemental materials if applicable.
Add this copy of Do the Right Thing: How Dedicated Employees Create to cart. $4.39, good condition, Sold by Orion Tech rated 4.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2007 by FT Press.
Add this copy of Do the Right Thing: How Dedicated Employees Create to cart. $4.51, good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2007 by FT Press.
Add this copy of Do the Right Thing: How Dedicated Employees Create to cart. $4.99, very good condition, Sold by KeepsBooks rated 5.0 out of 5 stars, ships from Wilmington, IL, UNITED STATES, published 2007 by FT Press.
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Very Good. Size: 8x5x0; Unmarked, spine uncreased, gently used. Cover has light wear. Pages clean & bright, binding tight. A few pages are corner creased. Ships Next Business Day.
Add this copy of Do the Right Thing: How Dedicated Employees Create to cart. $10.65, good condition, Sold by SurplusTextSeller rated 4.0 out of 5 stars, ships from Columbia, MO, UNITED STATES, published 2007 by FT Press.
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Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Add this copy of Do the Right Thing: How Dedicated Employees Create to cart. $12.50, like new condition, Sold by 2VBooks rated 4.0 out of 5 stars, ships from Derwood, MD, UNITED STATES, published 2007 by FT Press.
