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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics

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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics - Albert, Bill, and Tullis, Tom
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Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to effectively measure the usability of any product by choosing the right metric, applying it, and effectively using the information it reveals. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, ...

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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics 2013, Morgan Kaufmann Publishers, Amsterdam

ISBN-13: 9780124157811

2nd edition

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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics 2008, Morgan Kaufmann Publishers, Amsterdam, Netherlands

ISBN-13: 9780123735584

Trade paperback