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Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence - Navarro, Joe, and Poynter, Toni Sciarra
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Drawing on his decades of work in the behavioural sciences, Navarro shows how to use his simple yet powerful comfort/discomfort model to decode nonverbal behaviour and gain crucial insights about what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual yet critical water cooler exchanges that are the driving force of an organization.

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Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence 2011, William Morrow & Company, New York, NY

ISBN-13: 9780062015044

Trade paperback

Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence 2010, William Morrow & Company, New York, NY

ISBN-13: 9780061771392

Hardcover