Geoff Ables

Geoff Ables is an author, entrepreneur, keynote speaker, and is widely regarded as a thought leader on customer and employee engagement. Geoff's insights have been featured in EuroForum, BusinessWeek, USA Today , The Microsoft CRM Bible , The CRM Project Management Handbook , the Employee Communications Forum, and other venues. In 2002 he founded C5 Insight, a customer relationship and employee collaboration advisory firm. C5 has twice been named to the Inc. 5000 list of fastest growing...See more

Geoff Ables is an author, entrepreneur, keynote speaker, and is widely regarded as a thought leader on customer and employee engagement. Geoff's insights have been featured in EuroForum, BusinessWeek, USA Today , The Microsoft CRM Bible , The CRM Project Management Handbook , the Employee Communications Forum, and other venues. In 2002 he founded C5 Insight, a customer relationship and employee collaboration advisory firm. C5 has twice been named to the Inc. 5000 list of fastest growing companies and has advised hundreds of organizations on CRM, intranet, sales, marketing, customer care, and digital workplace initiatives. Geoff wrote The LUCK Principle to bring the concepts of successful people-centric workplaces within reach of every person in every organization. His inspiration for many of the stories in the book comes from his experience as both CIO and CMO, his job with Young Life, his love of work, his avid enthusiasm for motorcycles and wine (generally not at the same time), and his family. Find him online at c5insight.com, geoffables.com, and @c5geoff on twitter. See less