"Reports results of nationwide field research conducted in 1988 to discover which characteristics or features people look at when deciding whether or not they think a library is effective". -- Public Libraries Use with the companion volume (above) to improve customer service in your library.
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"Reports results of nationwide field research conducted in 1988 to discover which characteristics or features people look at when deciding whether or not they think a library is effective". -- Public Libraries Use with the companion volume (above) to improve customer service in your library.
Read Less
Add this copy of The Public Library Effectiveness Study: the Complete to cart. $14.44, very good condition, Sold by Book Alley rated 4.0 out of 5 stars, ships from Pasadena, CA, UNITED STATES, published 1993 by Amer Library Assn.
