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What's Good?: Describing Your Public Library's Effectiveness

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Concerned with questions of value and perceptions, this workbook explains how to define what various groups connected with a public library (users, trustees, Friends, local officials) want it to do and then asks what doing it well would mean in qualitative terms - ie, what makes a library good?

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What's Good?: Describing Your Public Library's Effectiveness 1993, American Library Association, Chicago, IL

ISBN-13: 9780838906170

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