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The Marketing Power of Emotion - O'Shaughnessy, John, and O'Shaughnessy, Nicholas Jackson
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Emotion is one of the defining forces in our lives. It lies at the very heart of many of our most important experiences and memories. Not surprisingly, the worlds of business and marketing have long drawn on the power of emotion to influence consumer impulses and brand loyalty. Yet beyond the obvious emotions evoked by an inspirational Nike ad or an affecting Hallmark commercial lies an emotional universe that is less conspicuous, even transparent, yet no less influential. In this definitive work, two marketing experts ...

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The Marketing Power of Emotion 2002, Oxford University Press, USA, Oxford, England

ISBN-13: 9780195150568

Hardcover