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The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong

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The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong - Adams, A J
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Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right , A.J. Adams proves that customers will do anything they can to put that motto to the test. Readers get a collection of insights and stories from the popular Web site NotAlwaysRight.com. The book and site showcase customer-relations horror stories everyone can relate to. No matter what side of the counter you're on, there are hilarious tales about everything that can go wrong between the customer and retail ...

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The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong 2009, Andrews McMeel Publishing

ISBN-13: 9780740785788

Original edition

Trade paperback