"Your company is in your customer's hands. " Essential reading that offers business managers a strategic plan to attract new customers and secure the business of existing ones. Readers will learn important ways of achieving customer loyalty, from developing a customer-driven culture and establishing customer trust to incorporating loyalty initiatives and responding to customer complaints. ? Loyalty program membership exceeded a rate of 30% between 2000 and 2003 ? The top 20% of a company's customers account for 80% of ...
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"Your company is in your customer's hands. " Essential reading that offers business managers a strategic plan to attract new customers and secure the business of existing ones. Readers will learn important ways of achieving customer loyalty, from developing a customer-driven culture and establishing customer trust to incorporating loyalty initiatives and responding to customer complaints. ? Loyalty program membership exceeded a rate of 30% between 2000 and 2003 ? The top 20% of a company's customers account for 80% of sales ? Top customers spend 50 times more than casual customers ? Frequent flier/shopper programs are more popular than ever
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Add this copy of The Complete Idiot's Guide to Winning Customer Loyalty to cart. $4.98, fair condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 2005 by Alpha Books.
Add this copy of The Complete Idiot's Guide to Winning Customer Loyalty to cart. $5.00, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2005 by Alpha.
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Add this copy of The Complete Idiot's Guide to Winning Customer Loyalty to cart. $39.05, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2005 by Alpha.
Add this copy of The Complete Idiot's Guide to Winning Customer Loyalty to cart. $73.79, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2005 by Alpha.
Add this copy of The Complete Idiot's Guide to Winning Customer Loyalty to cart. $99.99, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2005 by Alpha.
