"New from bestselling author Joseph Michelli! How Airbnb has disrupted the hospitality industry for unparalleled success-critical lessons that apply to any 21st Century business. No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. Over the past decade, Michelli has guided businesses in human experience transformation and revealed how Starbucks, Zappos, Mercedes, and other top companies design and execute the strategies that made them the undisputed leaders of ...
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"New from bestselling author Joseph Michelli! How Airbnb has disrupted the hospitality industry for unparalleled success-critical lessons that apply to any 21st Century business. No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. Over the past decade, Michelli has guided businesses in human experience transformation and revealed how Starbucks, Zappos, Mercedes, and other top companies design and execute the strategies that made them the undisputed leaders of their industries. Now, Michelli turns his attention to major disrupter, Airbnb. In The Airbnb Experience, he shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs-a feat unparalleled in the shared economy. Inside, you'll find: Airbnb's strategies and practices that drive customer engagement and loyalty, how to provide phenomenal customer service in the shared economy, proven principles for getting the most from all stakeholders-including those who share resources and services, exclusive interviews with Airbnb leaders, hosts, and guests that provide invaluable information for your business. The shared economy is the future, but it introduces business challenges never before faced: how do you serve a broad range of customers across varying geographies through a distributed network of 'partners'? Airbnb has solved the puzzle, and Michelli shows you all the pieces-and how they fit together"--
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Add this copy of The Airbnb Way: 5 Leadership Lessons for Igniting to cart. $2.09, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 2019 by McGraw-Hill Companies.
Add this copy of The Airbnb Way: 5 Leadership Lessons for Igniting to cart. $2.09, very good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2019 by McGraw-Hill Companies.
Add this copy of The Airbnb Way: 5 Leadership Lessons for Igniting to cart. $2.09, good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2019 by McGraw-Hill Companies.
Add this copy of The Airbnb Way: 5 Leadership Lessons for Igniting to cart. $2.10, good condition, Sold by Seattle Goodwill rated 4.0 out of 5 stars, ships from Seattle, WA, UNITED STATES, published 2019 by McGraw-Hill Companies.
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May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
Add this copy of The Airbnb Way: 5 Leadership Lessons for Igniting to cart. $2.11, good condition, Sold by Goodwill of Colorado rated 4.0 out of 5 stars, ships from COLORADO SPRINGS, CO, UNITED STATES, published 2019 by McGraw-Hill Companies.
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Good-The item shows some wear from normal/consistent use; however, the binding is intact, and all text is legible. The item may have some minor curls on the corners of the cover and/or pages and some markings may be present including writing or stray marks. All items we sell are donated goods and are in used condition. Thank you for shopping with Goodwill Colorado! Orders shipped Monday through Friday. Your purchase helps put people to work and learn life skills to reach their full potential. Thank you!
Add this copy of The Airbnb Way: 5 Leadership Lessons for Igniting to cart. $4.95, very good condition, Sold by ARC Foundation Thrift Store rated 4.0 out of 5 stars, ships from Ventura, CA, UNITED STATES, published 2019 by McGraw-Hill Education.
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Very Good. Size: 6x4x2; minimal wear to DJ minimal wear on edges of cover SIGNED BY AUTHOR BUT CANNOT AUTHENTICATEYour purchase benefits those with developmental disabilities to live a better quality of life.
Add this copy of The Airbnb Way: 5 Leadership Lessons for Igniting to cart. $10.21, new condition, Sold by Revolver Market LLC rated 5.0 out of 5 stars, ships from long beach, CA, UNITED STATES, published 2019 by McGraw-Hill Companies.
Add this copy of The Airbnb Way: 5 Leadership Lessons for Igniting to cart. $10.22, new condition, Sold by Read&Dream rated 5.0 out of 5 stars, ships from SAINT LOUIS, MO, UNITED STATES, published 2019 by McGraw-Hill Companies.
Add this copy of The Airbnb Way: 5 Leadership Lessons for Igniting to cart. $16.52, new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2019 by McGraw-Hill Companies.
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New. Sewn binding. Cloth over boards. 336 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
