What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his breakthrough new book Talking to Crazy, psychiatrist Mark Goulston says the key to handling irrational people and turning threats into allies is to learn to lean into the crazy---to empathize with it!
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What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his breakthrough new book Talking to Crazy, psychiatrist Mark Goulston says the key to handling irrational people and turning threats into allies is to learn to lean into the crazy---to empathize with it!
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Add this copy of Talking to 'Crazy': How to Deal with the Irrational and to cart. $15.42, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2018 by Amacom.
Really useful info, suggestions & scripts for communicating w/ irrational people at work or at home. Everything is well grounded in cognitive & behavioral psychology, is practical and commonsense.