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Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality

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Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality - Smit, Bert, and Melissen, Frans
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This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development.

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Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality 2018, Routledge, Oxford

ISBN-13: 9781138658554

Trade paperback

Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality 2018, Routledge, Oxford

ISBN-13: 9781138658547

Hardcover