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Supervision in the Hospitality Industry: Study Guide: Applied Human Resources

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Supervision in the Hospitality Industry: Study Guide: Applied Human Resources - Miller, Jack E., and Walker, John R., and Drummond, Karen Eich
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Covers the principles, theories, human relations techniques, and decision making skills that are required to manage a workforce to profitable results. This work helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, and disciplining marginal employees.

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Supervision in the Hospitality Industry: Study Guide: Applied Human Resources 2006, John Wiley & Sons Ltd, Chichester

ISBN-13: 9780470099087

5th edition

Paperback