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Services Science: Fundamentals, Challenges and Future Developments

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Services Science: Fundamentals, Challenges and Future Developments - Stauss, Bernd (Editor), and Engelmann, Kai (Editor), and Kremer, Anja (Editor)
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In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.

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Services Science: Fundamentals, Challenges and Future Developments 2010, Springer-Verlag Berlin and Heidelberg GmbH & Co. K, Berlin

ISBN-13: 9783642093906

Paperback

Services Science: Fundamentals, Challenges and Future Developments 2007, Springer, Berlin, Heidelberg

ISBN-13: 9783540744870

2008 edition

Hardcover